be399 Terms and Conditions

These terms and conditions apply to the be399 website (https://be399.lat) and all services under it. These terms and conditions apply in English and are intended for users in Bangladesh.

• be399 reserves the right to change these terms and conditions at any time.
• Updated terms and conditions will take effect as soon as they are published on the website.
• Continued use of the platform will be taken as your acceptance of the updated terms and conditions.
• If any part of these terms and conditions becomes invalid, the remaining parts will remain in effect.

2.1 Age and Eligibility

To open an account and use the services at be399, you must meet the following conditions:

2.2 Account Information

You must provide accurate and complete information at the time of registration. Providing false information may result in account cancellation and forfeiture of your balance.

• Only one account per user is permitted — multiple accounts from the same household, address, or device are prohibited.
• Your account password and login details must be kept completely confidential.
• It is the user's responsibility to ensure the security of their account.

2.3 Identity Verification (KYC)

be399 may request identity verification at any time. A copy of your national ID card or passport may be required before processing a withdrawal or for large transactions. Certain services may be put on hold until verification is complete.

3.1 Deposit Rules

• Minimum deposit amount is ৳500 (for all methods).
• Accepted payment methods: bKash, Nagad, Rocket.
• Funds deposited must come from your own account only.
• Deposits from third-party accounts are prohibited.
• Deposit amounts are generally added to your balance instantly.

3.2 Withdrawal Rules

• Minimum withdrawal amount is ৳1,000.
• Withdrawals are generally processed within 1 hour.
• Withdrawals can only be made to the same account used for the deposit.
• Withdrawals may be delayed if verification is incomplete.

3.3 Transaction Rejection

be399 may reject a transaction in the following circumstances: in cases of suspicious activity, if account verification is pending, or if there is suspicion of a violation of platform rules. In the event of a rejection, be399 will notify the user.

4.1 Welcome Bonus

New users will receive a 150% bonus up to ৳20,000 on their first deposit. The following conditions apply to receive this bonus:

• Wagering requirement: you must wager 10 times the combined amount of the deposit and bonus.
• The first deposit must be at least ৳500 to qualify for the bonus.
• Bonus funds cannot be withdrawn directly — the wagering requirement must be completed first.
• If bonus abuse is suspected, the account may be investigated.
• There is no cash alternative for the bonus.

4.2 VIP and Cashback

The be399 VIP program has four tiers. Weekly cashback is provided at each tier:

• Bronze: up to 0.2% weekly cashback.
• Silver: up to 0.5% weekly cashback.
• Gold: up to 0.8% weekly cashback.
• Platinum: up to 1.0% weekly cashback.

VIP tier is determined based on the player's overall activity and contribution on the platform.

4.3 General Conditions for Promotional Offers

• Multiple bonuses may not apply at the same time.
• be399 reserves the right to change or cancel any promotional offer without prior notice.
• If bonus abuse or manipulation is found, the bonus will be cancelled.

5.1 General Gaming Rules

Sports betting, casino games, live casino, and various entertainment games are available on the be399 platform. All games are operated in a fair and transparent manner.

• Each game has its own rules which can be found in the game interface.
• If a game is left incomplete due to a technical error, be399 will review it.
• be399 reserves the right to recover any amount paid out in error due to a system fault.

5.2 Sports Betting

• Betting odds may change at any time — the odds at the time the bet is confirmed will apply.
• If an event is cancelled, the bet will be voided and the funds will be returned.
• Betting is available on all international and domestic tournaments including BPL, IPL, and T20 World Cup.
• Betting using match fixing or insider information is strictly prohibited.

5.3 Live Casino

If a disconnection or technical issue occurs during a live dealer game, be399 will review the game log and make a decision. be399's decision on such matters will be considered final.

• Money laundering or any illegal financial activity.
• Opening multiple accounts or using third-party accounts.
• Abusing the bonus system or cheating.
• Using hacking, software bots, or any other automated methods.
• Harassing or attempting to harm other users.
• Using false information or forged identity documents.
• Operating an account on behalf of a minor.
• Taking advantage through match fixing or the use of insider information.

be399 is firmly committed to responsible gaming. We want our users to enjoy games in a safe and entertaining way.

• You can set deposit limits on your account.
• You can self-exclude your account temporarily if needed.
• If you are experiencing gaming problems, please contact our support team.
• Never bet beyond your means.

To learn more about responsible gaming, visit our Responsible Gaming page.

be399 places the highest importance on the privacy of your personal information. The platform uses SSL encryption to keep all data secure.

• Your personal information is not sold to third parties.
• Information may be provided to authorities where required by law.
• To learn how your data is collected and used, please read our Privacy Policy.
• Cookies and analytics tools are used to improve the user experience.

9.1 be399's Authority

be399 may suspend or close an account without prior notice in the following circumstances:

• Violation of these terms and conditions.
• Suspicion of fraud or deception.
• Providing a false identity or information.
• Legal reasons or instructions from authorities.
• Account security risk suspected.

9.2 Closed at User's Request

You may request to close your account at any time. Before making the request, ensure any pending bonus conditions are met and withdraw your available balance.

be399 is committed to providing uninterrupted service as much as possible. However, be399 is not responsible for the following:

• Loss caused by internet disconnection or issues with your device.
• If account information is leaked due to your own negligence.
• Delays or failures in third-party services (bKash, Nagad, Rocket).
• Unexpected technical errors or during maintenance breaks.
• Financial losses from betting or gaming — this is the user's own decision.

be399 reserves the right to modify these terms and conditions at any time. Users will be notified of significant changes via email or through a notice on the platform.

• Updated terms will take effect from the date of publication.
• Continued use of the platform after changes will be considered acceptance of the new terms.
• If you object to the new terms, you may request to close your account.

If you have any questions, comments, or complaints regarding these terms and conditions, please contact our support team:

After receiving a complaint, our team will try to respond as quickly as possible. More complex issues may take a little longer to review.